Don’t be alarmed if you are not seeing your own ads! Here is a great explanation straight from Bing…
“Recently there was a system improvement implemented to enhance our current search algorithms. Part of this enhancement detects the likelihood of a particular user clicking on ads based on their preferences, history, and other quality factors. The search engine learns about the users and how likely they are to click on an ad. Users who are more likely to click, see more ads, while users who are less likely to click, see fewer ads.
Advertisers might not be able to verify that their own ads are showing on Bing as easily, due to their usage patterns or history. Searching for ads without clicking on them may prevent advertisers from seeing their own advertisements when they look for them. If you are unable to view your ad, please be aware that it does not mean your ad is not serving. In fact, this helps to verify that the system improvement is in place to ensure your ads are shown to quality users who are most likely to click on your ad, providing you the best value for your advertising strategy.
I understand that advertisers would like to see their advertisements to validate that their ads are showing and to check their competition. We are hoping to have a tool that allows advertisers to validate whether their ads are showing and where in the near future.“
-Bing Representative
3 Comments for Bing – Not Seeing Your PPC Ads?
Dave Snow | Saturday, December 26, 2009 at 4:00 pm
Mike | Monday, December 28, 2009 at 8:23 am
Hi Dave,
5 days seems way too long for you not to be seeing impressions for your keywords/ads. A few of the simple things you can check:
Do you have ads? Are they approved? Do they have valid destination URLs?
Check your account settings: Is your billing information correct? Are there any holds on your account?
Take a look at this article: http://community.microsoftadvertising.com/blogs/advertiser/archive/2009/12/21/why-is-my-ad-not-showing-campaign-troubleshooting-in-adcenter.aspx
Aside from that, you may need to get in contact with an MSN representative. They are very helpful and should be able to pinpoint exactly what is wrong. If they cant figure it out on the spot, they are usualy pretty good at getting back to you within a few hours.
adcenter Support phone number: 1-800-518-5689
Hours of operation: 6:00 A.M. to 6:00 P.M. PT
Josh | Tuesday, June 15, 2010 at 12:14 pm
Very helpful article. I thought it was very weird that my campaign shows impressions, but I can’t find my own ads. This explains everything.
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I started a campaign 5 days ago on BING and it hasn’t started yet. When should I start to see it running?